The documented define for the function focuses on constructing and sustaining robust connections with shoppers, sometimes within the monetary companies sector. It encompasses duties resembling figuring out shopper monetary wants, providing tailor-made options, and offering distinctive customer support. A typical instance would contain detailing the particular obligations anticipated of a person who manages a portfolio of high-net-worth shoppers at a non-public financial institution.
A clearly outlined set of obligations is important for each the employer and the worker. For the monetary establishment, it ensures consistency in service supply and compliance with laws. For the person within the function, it offers readability relating to expectations, permitting for efficient efficiency {and professional} development. Traditionally, this perform has advanced from a purely transactional method to a extra consultative and client-centric mannequin.