The initiative is a buyer retention technique employed inside the aviation sector. It rewards frequent flyers with factors or miles based mostly on distance flown, ticket class, or spending. These accrued rewards can then be redeemed for future journey, upgrades, or different companion advantages. Airways design these applications to incentivize prospects to decide on their model repeatedly, constructing long-term relationships and fostering model affinity.
Its worth lies in producing predictable income streams and gathering priceless buyer information that inform advertising and operational selections. Airways can leverage the data collected to personalize affords, anticipate buyer wants, and enhance service supply. The applications usually have a tiered construction, rewarding those that fly most often with elevated advantages, additional incentivizing loyalty. Traditionally, these initiatives emerged as a aggressive software within the deregulated airline trade, providing a novel promoting level past worth and schedules.